Company Enhances the Online Experience by Offering an Improved
E-Commerce Platform for its Healthcare Customers
CLEVELAND–(BUSINESS WIRE)–#AAMIExchange2019–The new PartsSource
e-commerce platform, unveiled today at the Association for the
Advancement of Medical Instrumentation® (AAMI) Exchange, offers a newly
designed site experience with powerful Artificial Intelligence-driven
site search, a streamlined and more efficient ordering process, and
evidence-based quality for healthcare technology management (HTM) teams
and clinical engineering customers. Combining AI and machine learning
with PartsSource’s proprietary and patented PRECISION™ supply chain
procurement, the new e-commerce platform delivers evidence-based
decision support, workflow automation and order management across 4
million medical products and purchased services, which support
mission-critical healthcare operations to reduce cost, and improve
quality and speed of care.
The new PartsSource platform enriches the user experience, making common
procurement tasks and the overall ordering process even more efficient
and seamless, in addition to all of the features and quality-driven
search results that customers expect from PartsSource. The improvements
make it easier for PartsSource customers to efficiently access the
millions of products, services, training and insights PartsSource has to
offer and include:
Machine learning for fast, intuitive search: Algorithmic site
search designed to improve search relevance with machine learning to
auto generate suggestions, matching customer intent to help quickly
find relevant product and service suggestions.
Personalization for more focused browsing: Personalized
browsing experience across key departments conveniently located within
the navigation bar for easy identification, including past purchases,
recent browsing history, personalized shopping lists and personal
preferences to drive a better user experience.
Filtering for easy and accurate product selection: Ability to
filter search results by specific product attributes such as OEM,
model and product category. Quicker access to detailed product
information and extended product specifications to ensure the right
product is selected.
Improved speed for faster check-out: Page speeds up to 20 times
faster allowing users to quickly find all available product and
service options. Increased performance evidence-based decision to
provide the highest quality option at the lowest cost.
Rich tracking for quick status updates: Advanced tracking
information to see expected ETA, and visual progress of deliveries
with expanded email and text notifications to stay up-to-date on
availability. Improved status and order reporting to better manage
activity and purchases across an organization, site or department.
“The new platform is part of the PartsSource digital transformation and
represents our commitment to create an exceptional and data-driven
customer experience for healthcare customers,” said Philip Settimi,
M.D., President and CEO of PartsSource. “We are dedicated to providing
expert guidance to enable the best quality patient care and increased
efficiency and productivity. Our PRECISION supply chain decision support
through PartsSource.com helps healthcare organizations access
evidence-based guidelines that fit their workflow, to reduce costs and
prolong the lifecycle of their clinical assets.”
The new e-commerce platform, PartsSource.com will be available to the
80,000+ users of the PartsSource platform this summer.
The PartsSource proprietary technology platform eliminates friction from
the healthcare supply chain by delivering evidence-based decision
support and workflow automation. Through integrated workflows and
standardized processes, PartsSource empowers healthcare technology
management teams to make data-driven decisions, manage long-tail spend,
increase equipment uptime and track the quality of clinical assets. To
learn more about the value of proactively managing the lifecycle of your
clinical assets, visit PartsSource.com.
Email: [email protected]