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You're an inhabitant of the 21st Century, but is your phone service stuck in the pre-Internet age? If so, it may be because you're buying into common myths about Voice over Internet Protocol (VoIP). Here are some of the top myths?and why they're wrong.
Myth Number One: Poor Sound Quality
Like everything else digital, VoIP technology originally had some bugs to be worked out. These days however, the sound of a VoIP call is virtually indistinguishable from a traditional phone call, if not better. You may experience minor connectivity or connection issues, but no worse than mobile lines. The bottom line is, if you have a rock solid data plan and Internet coverage, VoIP will work just fine.
Myth Number Two: Installation Is Difficult and Complicated
This is more of an issue for enterprise customers. Small and medium-sized businesses have many options that are effectively plug-and-play. If you already have an Internet provider and can plug in a phone, you can set up VoIP with minimal hassle. VoIP has been around since the mid-1990s and has gotten very easy to install since then.
Myth Number Three: There's Nothing To Be Gained By Switching to VoIP
VoIP is as much of a leap over traditional connections as the smartphone was to the flip phone. Unless your landline and mobile provider are offering you ready-to-go apps, you stand a lot to gain by hooking up to VoIP. What's more, the savings could be significant. Some businesses save 50 to 70 percent off their phone bill by switching to VoIP.
Myth Number Four: VoIP Requires an IT Department to Manage
Most VoIP providers offer tech support for VoIP. When your phones go down, the phone company doesn't expect you to climb a pole and fix them. Similarly, a good VoIP provider will offer a host of services to keep your phones online.
Myth Number Five: VoIP Isn't Secure
If you're a tech-savvy business owner, you're always aware of the security implications of implementing new technologies. These days however, VoIP systems are highly encrypted, making the chances of electronic eavesdropping near zero.
Much of what you might have heard about VoIP may have been true 20 years ago. Like most emerging technologies, however, VoIP has evolved with the times. Don't believe the myths. VoIP is simple, secure, reliable, and will provide significant savings for your company. It's one of the best ways for your business to stay connected.
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Nicholas Pell is a freelance small business and personal finance writer based inSouthern California. His work has appeared on MainStreet, Business Insider, WiseBread and Fox Business, amongstothers.