Video: On Your Side: Two Step Verification
On Your Side: Two Step Verification.
Fri, 07 Apr 2017 00:03:49 +0000On Your Side: Two Step VerificationOn Your Side: Two Step Verification.http://chic.clipsyndicate.com/video/playlist/12507/6862441?cpt=8&wpid=2637KLAS Las Vegas, NVp amazon, you could be the target of hackers. ((denise valdez)) >> 8 on your side consumer advocate michelle mortensen joins us to explain -- how to keep your money and your accounts safe. ((michelle mortensen)) >>> shoppers beware. these cyber-crooks are getting super clever... as one woman just found out. someone was draining her accounts. everything she did to stop him failed ... like changing her passwords ... because the thief kept cracking the codes. so tonight ... i'm on your side ... showing you how to protect yourself. <<< ((michelle mortensen)) like many shoppers ... jonette loves shopping on amazon. ((jonette: it's real easy to have it brought to the door.)) ((michelle mortensen)) that's until a hacker cracked into her amazon account - and used her gift card balance as their own personal piggy bank. ((jonette: it's all out theft. it's my money.)) ((michelle mortensen)) the criminal changed the phone number on her account, then ordered more than 1500 dollars in merchandise and had it sent to an out of state address. she changed her password but the hacker kept getting in and placed orders as quickly as she cancelled them. ((jonette: he was placing orders to be sent to himself while i was on the phone with amazon and a supervisor and they are watching it take place)) ((michelle mortensen)) amazon would not comment on how the hacker got into ferrier's account. however cyber security expert scott schober did ... he believes scammers most likely infected ferrier's computer with malware: a virus that could allow them to monitor her every keystroke. ((scott: so if a gift card is entered, a pin number...log in credentials- they've got the entire record. the same thing happens too if they try to change a password.)) ((michelle mortensen)) schober says a good way to protect yourself is to use amazon's two-step verification feature . when you log in a separate code is texted to your phone and must be entered to access the account. ((jonette: i can't tell you how irritating how threatened, how maddening it wasn't stopping.)) >>> ((michelle mortensen)) >> when jonette started using two step verification the hacking stopped. she got her money back from amazon - but not her sense of security. the take away for you ... make sure you set up extra verification on everything you have a credit card attached to. it's a good idea to do this with your social media accounts too. hackers aren't going away -- so we must protect ourselves from them. >> thanks, michelle./// ((denise valdez)) >>> get ready to shake your bon